This is a past event. Registration is closed. View other Mechanical Contractors Association of Metropolitan Washington events.
7:30 AM - 2:00 PM
This course prepares individuals with a technical background to enter the office setting through management and communication techniques.
- Identify the expectations of all positions in a service office
- Determine the best leadership & management techniques
- Discuss the difference between internal & external customer service relations
Recommended Audience:
Service Managers & Technicians, Project Managers, Construction Managers, Leadership Roles, Field Supervisors, General Foremen, Foremen
Registration is open only for MCAMW & NECA Members.