This is a past event. Registration is closed. View other Mechanical Contractors Association of Metropolitan Washington events.
ONLINE
This webinar will show you how to gain and keep more customers by improving on the three things that really matter to your customers.
- Identify the 3 Elements of Your Business That Are Non-Negotiable for Your Customers
- Better Understand What Customers Really Expect From Your Business Category and How to Exceed It Without Spending a Fortune
- Provide Concrete Plans You Can Put Into Practice Tomorrow That Will Create a Customer Experience Worth Coveting to Produce Big Results
Recommended Audience:
Sales Managers & Representatives
Account Executives | Leadership Roles
Service Managers | Construction Managers
Customer-Facing Employees
Registration is complimentary.
Speakers
Jay Baer
Marketing & Customer Experience Expert at Convince & Convert
https://www.convinceandconvert.com/Jay Baer teaches business people how to turn their customers into more customers. A founder of five, multi-million dollar companies, Jay delivers highly customized, engaging keynote presentations on word of mouth, marketing, customer experience, and customer service. His consulting firm, Convince & Convert, provides strategic counsel to the world’s most iconic brands like Caterpillar, Oracle, 3M, Adidas, and The United Nations. The best-selling author of six books, Jay was recently inducted into the Professional Speaker Hall of Fame and the Word of Mouth Marketing Hall of Fame. He is also the host of the award-winning Social Pros podcast.